Cancellation of Pre-ordered Items and Failing to Collect
1) Once pre-ordered item had been ordered from our supplier, upon cancellation, deposit fee or full payment will be forfeited to us. THIS IS OUR STORE POLICY AND IT IS FINAL. IF YOU CANNOT ACCEPT, PLEASE DO NOT BOOK!
2) Failing to collect your goods will result your item(s) being offer to our walk-in customer or the person next in line.
3) Failing to collect will also result yourself self been Blacklisted for booking!
3) Failing to collect will also result yourself self been Blacklisted for booking!
4) Please inform us as soon as possible if you’ve placed an order and changed your mind about it afterwards.
Maximum Waiting Period
Customer maximum waiting period for their item(s) are THREE(3) months from
the date of deposit. Item(s) on waiting that has no exceed 3 months is not
allow to cancel, refund or exchange!
After 3 months of waiting, customer can choose one option below:-
After 3 months of waiting, customer can choose one option below:-
- Continue to wait till it is available, customer is allow to cancel anytime
- Full refund of deposit
- Deposit can be use on other item(s) in our store or other booking
Wrong Items
1) Customer will be responsible for what they had ordered. We will not refund for confirmation order after deposit had been paid.
2) If we are at fault for the wrong item(s), we will issue a full refund.
Discontinued Items
1) If your pre-order item(s) had somehow been discontinued or some unforeseen circumstances, we will contact you and REFUND the full amount.
Cancellation of Order Items
1) If customer decided to cancel the Pre-order item(s) for whatever reasons. It is our company policy that deposit fee to be forfeited to us.THIS IS SHOP POLICY AND IT IS FINAL.
1) If customer decided to cancel the Pre-order item(s) for whatever reasons. It is our company policy that deposit fee to be forfeited to us.THIS IS SHOP POLICY AND IT IS FINAL.
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